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Support

Operator: Oddball Outpost LLC · Service: HomeworkTurtle

Common questions

• Managing your subscription. If you subscribed inside the iPhone, iPad, or Mac app, manage or cancel it in your Apple account’s Subscriptions settings. If you subscribed on the web, sign in at homeworkturtle.com/app and open Plans → Manage Subscription.
• Restoring purchases. In the app, open Plans and tap Restore Purchases with the same Apple account you bought with.
• Signing in. You can use your email and password or Sign in with Google. Password reset is on the sign-in screen.
• Parents and families. Family accounts link a parent dashboard to up to five student accounts, and young students need parental approval before they can use the app. Questions about a child’s account? Email us from the parent’s address.
• Your data. What we collect and why is in our Privacy Policy. Data questions: privacy@homeworkturtle.com.
• Accessibility. HomeworkTurtle is built accessibility-first. See our Accessibility Statement, and tell us where we can do better.

When you write in

Include the email address on your HomeworkTurtle account and, if it helps, what device you were using and what you expected to happen. Screenshots are welcome.